Shipping and Buy-Back Policy

Please check if we deliver to your pin code in the checkout page. If your order is worth above Rs.2 lakhs, you need to provide us with your PAN details. 

Domestic: We provide free shipping to most parts of the country. 

Shipping partner: Our logistics partner is BVC Logistics.

The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.

The product is delivered within 1-7 working days in India from the day of order confirmation, provided such delivery is not delayed by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. We will ensure that the delivery is made to the recipient and thus require the identity proof for verification:

PLEASE NOTE: Recipient needs to produce any of the following government issued photo identity proof for receiving the delivery:

  1. a) Pan card
  2. b) Driving License
  3. c) Passport
  4. d) Voter identification card
  5. e) Aadhar Card

Return and buy-back: We do not offer the option to return. However, we do provide an offline buy-back option. You can contact us to avail the buy back option. 

The following conditions will apply:

  • We will buy back at the prevalent market price.
  • If it is a Svasti product, the product needs to be properly packed and accompanied with the original invoice. If the packaging is tempered, it will be treated like all other non Svasti products.
  •  We buy back only 22kt and 24kt gold, and silver only if it is from Svasti.
  • We charge 2% for non Svasti products as testing and melting charges.